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Purchase Order Requirements

Purchase Order Checklist

Avoid production delays; make sure your order is complete. To begin production, we need ALL of the following:Correct Style # & Quantity
Product Color & Imprint Color

FAXED ORDERS will be considered originals. Fax transmissions cannot be used as camera ready art.

E-MAIL ORDERS must include company name, PO#, and contact information including an email address and hard copy of the artwork.

REPEAT ORDERS Reorders must specify previous invoice #, date, PO#, style #, color and imprint color. Exact product color as previous order cannot be guaranteed. Orders more than 2 years old will require a new screen charge and must be accompanied by new artwork.

Reorder Set-Up: $24(v) / color / location Reorder copy must remain EXACTLY the same. Do not specify re-order if there is a copy or product change.

PAPER PROOFS Paper proof or 1 color e-mail proofs are available on request within 1-2 days: Add $5.00 (v). Copper Canyon will not automatically send a paper proof on every order. Paper proofs will be required on all orders over $500 at no charge. We will send a paper proof for orders with unclear layout or excess copy within 1-2 days on standard service, and will charge $5.00 (v) plus any excess copy changes. Delays in approval or changes will delay order. Production time does not begin until we receive a signed proof. Changes to paper proof will be charged $20 (v).

PRODUCTION PROOF: $65.00 (v) / color / set-up and PMS color matching charges. See individual product listings. Production proof adds 5 days to production time. Production proof is recommended on all large orders.

CANCELLATIONS or CHANGES TO ORDER: $25 (z) plus all costs incurred by factory up to notice of cancellation or change. This may include artwork, die charges, labels and any production costs. All cancellations and any changes to an order must be submitted in writing.






General Information 

PRICES All prices subject to change.

TERMS Net 30 days upon approval of credit references.


 First orders require prepayment, CO-OP PROGRAMS Call.SELF-PROMOTIONS End column, catalog minimum. Imprint must be for same company as P.O. SPECIAL NOTICE We are not liable for non-fulfillment due to strikes, fires, weather or other causes beyond our control. All sales are subject to our standard Condition of Sale. We are not liable for consequential or special damages due to any delay. Prices are subject to change without notice. CATALOG IMAGES All imprinted merchandise shown in the catalog is for illustration purposes and does not imply endorsement and/or availability for sale to anyone other than the owner of the logo / design. RANDOM SAMPLES There is NO CHARGE for random samples. Please provide a shipping account number. 10 DAY STANDARD SERVICE Standard Service for most products is 10 working days from art approval. Orders specifying expected ship date or in hands date with less than 10 production days will be processed as rush service orders. Rush pricing will depend on the circumstances of each order.


Rush Service 3 DAY RUSH SERVICE Available on some products. Add 10 to 20%. Order and Art must be received by 1:00 (MST). Production time will begin the next day or upon art proof approval.

PACKAGING ORDER QUANTITIES Orders are generally shipped in exact case-pack quantities. SPECIAL PACKING For special quantities other than case-pack call, not available on all products. OVER or UNDER-RUNS Due to the difficulty of manufacturing exact quantities, we reserve the right to overrun or underrun by 5%. If no over-runs will be accepted, order must clearly specify "no over-runs." These orders are subject to a 5% under-run. EXACT QUANTITIES $25 (v) / order. LESS THAN MINIMUM Add $50 (v). One Color Imprint Only. MASTER CARTON CHARGE - $3 (v) per master carton Shipped.

F.O.B. Point - Phoenix, AZ, Las Vegas, NV or Chino, CA CO SPLIT DESTINATION - $7.50 (z) per destination SPLIT SHIPMENT DATES - $25 (z). within 6 months. HANDLING CHARGE All orders are subject to handling charges; $3 (z) / carton on third party billing. PALLETIZING All truck shipments will be palletized and shrink-wrapped. Handling charge is $10.00 (z) / pallet on third party billing or collect freight. SHIPPING WEIGHTS are approximate. Copper Canyon is not responsible for the difference in actual freight vs. quoted estimates. Air Freight / 3-Day Select charges are subject to dimensional weight regulations by individual carrier. Ground charges for oversized cartons 84" to 108" are calculated at 30 lbs. / carton. (Over 108" cartons are charged at 70 lbs. / carton). EVENT DATES - Unless specified, we reserve the right to select the best method of shipping, including overnight air service to meet the event date specified on your purchase order. We are not responsible for carrier delays. EXPORT DOCUMENTATION - $25 (v) (except Canada) SHIP-TO ADDRESS CHANGES Must be confirmed by telephone. INCORRECT ADDRESSES and zip codes are subject to $10 (z) / carton charge-back which will be invoiced later. RESIDENTIAL DELIVERIES If residential delivery is not specified, distributor is responsible for carrier chargebacks which will be invoiced later. CLAIMS & RETURNS All shipments should be thoroughly checked upon arrival. Factory must be notified within 30 days of any defects, omissions or errors in manufacturing. Only authorized returns will be accepted. All shipments leave the factory in good condition after inspection. Claims for lost or damaged merchandise, or concealed damage should be filed with delivering carrier. Leave shipment intact and file claim immediately. Blank unassembled goods, 25% restocking charge. Blank assembled goods are not returnable except for product defect.
SCREEN CHARGE / Set up $45(v) / color / location / item / copy change on all new orders. PRODUCT COLORS Product colors can vary slightly from one production run to the next. PMS numbers listed are not always an exact match. Color variations on imported items must be considered acceptable. If clarification of product is required, please request a free random sample. Unimprinted goods are packed differently, and must be ordered in factory case-pack increments. INVENTORY AVAILABILITY Some products in this catalog can be manufactured in-house to meet your order requirements. we cannot guarantee inventory availability on imported products.


Artwork Requirements

The quality of your artwork determines the quality of the imprint.

Digital art for all ORDERS can be sent to

Layout Please provide a detailed layout indicating imprint location, orientation,
copy positioning, typeface, typestyle (caps, bold, italics, type size, etc.) If size and/or position are not specified Allied Plastics Group, Inc. will use its own discretion. Any revisions will require a new paper proof $5 (v). Customer is responsible for proofreading paper proof. Camera Ready Art We require a high quality black and white original, printed at a minimum of 600 dpi, that has crisp, sharp edges and needs no further touch up. We cannot use pre-screened / pre-tinted artwork or halftones. Some thin lines, small copy and reverses may not reproduce as submitted and may need to be altered to imprint clearly. Digital Artwork Files We accept black and white "raster" art created at a minimum of 600dpi in .tiff format or multi color art sent in "vector" format saved as an .eps file. All fonts must be included or converted to outlines. All placed images must be included. A hard copy of the file must accompany the order.



Removable USB drives


"Create outlines" on all fonts. All placed images must be included in b&w and created at a minimum of 600 dpi. Placed images in color are unacceptable. .Ai and .eps are acceptable file formats.
PHOTOSHOP: B&W raster art must be created at a minimum of 600dpi. Scanned halftones are unacceptable. Multicolor raster art is not recommended but will only be accepted if sent color separated and created at a minimum of 600dpi.
The preferred format is Adobe Illustrator  ai. CS5. No page layout programs such as MS Word. File formats such as .doc, .pub, .vcf and .dat are unacceptable.


Digital art can be sent to Must meet all the requirements for digital artwork files.
File sizes over 5MB must be compressed using Stuffit, Winzip or Zipit.
Must include distributor company name, phone number and purchase order number.
Must include product name, product color, and imprint color.
Must meet all the requirements for digital artwork files.
MULTI-COLOR IMPRINTS All multi-color imprints must be provided camera-ready, color-separated with composite or incur a $50 (z) art charge. Industry standard is 1/32" movement in any direction. Minimum quantity for 3-color imprint is third catalog column. Minimum for 4-color imprint is fourth column. 4-COLOR PROCESS We can print 4-color process on some of our products. Supply art digitally at 600 dpi in .eps format. PMS color match cannot be gauranteed on process printing. Image colors will vary slightly during production runs and on repeat orders. ARTWORK CHARGES Factory reserves the right to determine acceptable art which may vary according to product. Art Dept time is billed at $50(z) / hour. A charge will likely result when you submit art as: faxes, photo copies, actual products, images from the web, newspaper ads, business cards, stationery, or anything else that is determined to be unacceptable. Billable Services $50 (v)
Color Trapping
Excessive type setting
Artwork Recreation
Color Separation
Exception:-changes to paper proofs $25 (v)
ARTWORK TRANSFERS - Artwork cannot be transferred from one distributor to another without written permission from the original distributor or the owner of the original artwork. ARTWORK RETURNS - Artwork will not be returned unless requested in writing and invoice is paid. Distributor is responsible for shipping cost. USE OF LOGOS - The purchaser must indemnify Allied Plastics Group Inc. of any liability arising out of or relating to any actual or alleged infringement of trademark, copyright, service mark, etc.


are approximate and will vary on colored backgrounds and will appear lighter on clear and frost colored products.

Black, White, Gold, Orange, Red, Reflex Blue, Silver, Yellow, Green

PMS MATCH CHARGE $25(v) / color for pad printed products. PMS color will be matched as closely as possible but cannot be guaranteed. PMS colors are based on white backgrounds and will be different on colored or clear backgrounds. PMS color match charge applies for exact reorders. Exact match to previous order cannot be guaranteed.

STRAIGHT LINE COPY Copy will be printed as shown on your purchase order. If no layout is provided, copy will be set in Arial as shown below unless otherwise specified.
Address / Descriptive Copy
Stacked & Centered
Phone 800-555-1234
Fax 888-555-5678
Descriptive Copy will be printed in Bold With First Letters Capitalized at approximately 75%.
Phone / Fax / Email / Websites will be printed at approximately 65% and in all lower case. Size will be reduced if necessary to fit on one line.
COPY SIZE Varies depending on product. We will use our discretion for best imprint. Larger text may be required on products with a porous surface such as the Brief Case Card Holder and Serenity fountains - Non-serif type styles are recommended on these items. PAPER PROOF IS AVAILABLE ON REQUEST: Add $5 (v). Paper proof is required (at no charge) for orders over $500. CHANGES TO PAPER PROOF $20 (v) Additional copy will require a minimum art charge of $10 (v) and a paper proof. LOGO & STRAIGHT TEXT - Please provide detailed layout indicating the size and placement of logo and text. If it is unclear, we will send you a paper proof and charge $10 (v).

Additional Imprint Colors:

(Cost Per Color - Call for Pricing)

PRICES All prices subject to change.. TERMS Net 30 days upon approval of credit references. CO-OP PROGRAMS call. SELF PROMOTIONS End column price - catalog minimum. Imprint must be for same company as purchase order. CATALOG IMAGES All imprinted merchandise shown in the catalog is for illustration purposes and does not imply endorsement and/or availability for sale to anyone other than the owner of the logo / design.
SPECIAL NOTICE We are not liable for non-fulfillment due to strikes, fires, weather or other causes beyond our control. Copper Canyon is the name of our product line,  the company name is Allied Plastics Group, Inc. That is what you will see on any invoices or credit card statements.

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